The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Bathroom telephone
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
200 Victoria Street,
Toronto,
Canada,
M5B 1V8,
Ontario
Map view
street view
200 Victoria Street,
Toronto,
Canada,
M5B 1V8,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
2.0
km
Aquarium
Ripley's Aquarium of Canada
2.0
km
Market
St. Lawrence Market
1.1
km
Museum
Royal Ontario Museum
2.3
km
Stadium
Hockey Hall of Fame
950 m
Gallery
Art Gallery of Ontario
1.4
km
Baseball Stadium
Rogers Centre
2.2
km
40 Bay St
Pro sports game
1.4
km
9 Trinity St
Distillery historic district
2.2
km
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
2.2
km
Public Building
Osgoode Hall
670 m
Stadium
Scotiabank Arena
1.5
km
Park
Allan Gardens
1.3
km
Monument
Campbell House Museum
870 m
Public Building
Ontario Legislative Building
990 m
Museum
Textile Museum of Canada
630 m
Museum
Bata Shoe Museum
2.2
km
Farm
Riverdale Farm
2.0
km
317 Dundas St W
The AGO, Art Gallery of Ontario
1.3
km
Mall
Brookfield Place
830 m
Museum
The Grange
1.3
km
95 Queens Quay E
Redpath Sugar
1.9
km
Nearby
Shopping Area
CF Toronto Eaton Centre
270 m
Square
Nathan Phillips Square
510 m
Public Building
Toronto City Hall
560 m
Square
Yonge-Dundas Square
240 m
Museum
Mac Kenzie House Historic
190 m
Church
St Michael's Cathedral Basilica
170 m
60 Queen St W
Old City Hall
450 m
Church
Church of the Holy Trinity
290 m
Restaurants
The Senator Restaurant
140 m
249 Victoria St
3 Brewers
240 m
120 Adelaide St W Unit 100
Richmond
420 m
1 Richmond St. West
Firkin on Yonge
170 m
207 Yonge St
Jack Astor's Bar & Grill
230 m
10 Dundas St E
Akashiro
170 m
260 Yonge St
Bar Verde
250 m
260 Yonge Street Nordstrom Toronto Eaton Centre
Sushi-Q
210 m
250 Yonge St Flr 9
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cozy rooms
Great location
Inconsistent service
Hit or miss dining
7.4/10
Very good
Rooms
7.5
Location
8.6
Service
7.8
Dining
6.8
Guest reviews
7.4/10
based on 12 reviews
8.6
8.6/10 based on 1859 reviews
David
United Kingdom,
May
2024
6.4/10
I had a mixed experience at the hotel. The rooms were cozy but a bit cramped, yet they had all the essentials I needed. The service was inconsistent, with some staff being rude while others were outstanding and accommodating. The location was convenient for my needs but lacked any separate living area as advertised. The dining was hit or miss, with some disappointing weekdays but decent options for in-room dining. Overall, it was a decent stay with some highs and lows.
Rooms
7.0
The size of the room felt like my walk-in closet at home, but somehow they managed to fit a king bed in which was amazing. The room had everything I needed like towels, sheets, pillows, and even a toaster for breakfast.
Service
6.0
The staff had a wide spectrum of attitudes, from not very friendly or knowledgeable to some being outstanding, friendly, and accommodating. There was a hiccup with a rude phone call threatening extra charges, but others made up for it with a welcome drink and happy hour.
Location
8.0
The location served its purpose well, as it was near the hospital and just a hop, skip, and jump to the place we needed to go. It was excellent for shopping, entertainment, and dining with several theaters close by.
Dining
5.0
The dining experience had its highs and lows. While it was quite disappointing on weekdays, there were options for hand-pulled noodles that guests could enjoy in their rooms.
Facilities
6.0
The facilities were average, nothing too exceptional but provided the basic amenities needed for a comfortable stay.
Cozy rooms
Inconsistent service
J.
United Kingdom,
May
2024
8.4/10
The hotel is conveniently located, especially for those visiting St Michael's Hospital, with outstanding service and a great value for the location. The rooms are quieter than the 4th floor, spacious, well-equipped with all the amenities, and elegantly decorated in a contemporary way, although some noise from ambulances might be heard. The dining experience includes a barbecue option and friendly service, and the facilities are top-notch.
Rooms
8.0
The rooms are spacious, well-equipped with all the amenities, and elegantly decorated in a contemporary way.
Service
9.0
The service is outstanding, especially from Zubin who ensures a pleasant stay and is genuinely interested in guests' well-being.
Location
9.0
The hotel's location is excellent, steps away from St Michael's Hospital, and within easy walking distance of various attractions and Union Station.
Dining
7.0
The dining experience offers a barbecue option and friendly service.
Facilities
9.0
The facilities are top-notch, ensuring a comfortable and convenient stay.
Simon
United Kingdom,
January
2024
8.0/10
Upon arrival, the room wasn't ready, but once settled in, it was very comfortable and well-furnished. The room was clean, modern, and spacious, although some maintenance and attention to detail are needed.
Rooms
8.0
The room was very comfortable and well furnished, albeit needing some maintenance and attention to detail.
Service
9.0
The service was professional, very guest-focused, and always pleasant. The staff was courteous, helpful, and quick to address any issues, like misconfigured TVs.
Location
9.0
The location is brilliant and very ideal, within close walking distance to everything downtown. Despite being isolated without windows, it is great for restful sleep and conveniently close to the subway, Eaton Center, and Yonge Street.
Dining
7.0
The dining options were great and perfect for me, although a bit pricey. The eclectic British dishes offered a good selection, but for English-style breakfast, it might be better to visit the neighboring Fran's restaurant.
Facilities
7.0
The hotel offered fine facilities, although there were only 2 paper cups in the washroom, which could be seen as a downside.
Ian
United Kingdom,
January
2024
7.8/10
The hotel has a good location within walking distance of many attractions and near plenty of shopping and food options for all budgets. Rooms are spacious, but they are worn down and need maintenance and attention to detail. Service is friendly and accommodating, although staff awareness of the situation was lacking. The dining options are limited to weekends only, but fresh, made-from-scratch pizza is available for breakfast. Despite the drawbacks, the hotel's central location makes it convenient for exploring Downtown Toronto.
Rooms
7.0
The rooms are a good size containing a washer and dryer, but they are worn down and need maintenance and attention to detail.
Service
8.0
The service was friendly and accommodating, but staff awareness of the situation was lacking.
Location
9.0
The hotel is very central, near plenty of shopping and food options for all budgets, and convenient to Downtown Toronto.
Dining
7.0
The dining options are limited to weekends only, but fresh, made-from-scratch pizza is available for breakfast.
Facilities
8.0
The hotel offers included dining and is in a great location for exploring the city.
convenient location
lack of room maintenance
John
United States,
January
2024
8.6/10
My stay at the hotel was wonderful. The room was incredibly comfortable and well-equipped with a full kitchen, making it a cozy home away from home. I appreciated the extended hours on weekends and the great view from my window. However, there were some minor inconveniences like a cold draft through the window and limited towels. The service was professional and focused on the guests, but there was a slight issue at the front desk. The location was unbeatable, making it easy to explore Toronto on foot or by public transport. The dining options were not included, except in the lobby, but nearby restaurants like Fran's offered excellent choices. Overall, a great experience with some minor room for improvement.
Rooms
8.0
The room was extremely comfortable, equipped with everything I needed, and had a great view. However, there was a cold draft through the window and only limited towels provided.
Service
9.0
The service was professional and very guest-focused, with a friendly and kind team. However, there was a small issue at the front desk that affected my experience.
Location
10.0
The location was excellent, central, and easily accessible by public transport, making it ideal for exploring Toronto.
Dining
7.0
The dining options were not included, except in the lobby, but nearby restaurants like Fran's offered a good selection of dishes.
Facilities
9.0
The hotel offered great facilities with extended weekend hours and even a washer and dryer in the suite.
Leo
United Kingdom,
December
2023
7.8/10
The hotel offers spacious and well-equipped rooms, perfect for extended stays. The service is friendly and professional but the price may not match expectations. The location is unbeatable, in the heart of downtown Toronto. Dining options are varied, though with some restrictions. The facilities provide everything needed for a comfortable stay.
Rooms
8.0
The rooms were spacious and comfortable, equipped with everything one may need, including a washer/dryer for extended stays.
Service
7.0
The staff was friendly, professional, and pleasant to deal with from room cleaning to all interactions throughout my stay.
Location
9.0
The hotel is conveniently located in downtown Toronto, within walking distance of major attractions, shops, and dining options.
Dining
7.0
The dining options were varied and satisfying, offering a range of fresh choices, yet with some limitations.
Facilities
8.0
The hotel facilities are well-maintained and provide all necessary amenities for a comfortable stay.
Richard
United Kingdom,
October
2023
7.0/10
The hotel is conveniently located within walking distance to various amenities, making it easy to explore the city. The rooms are comfortable with a big king bed, although the lack of WiFi is a downside. The staff is friendly and approachable, ensuring a pleasant stay overall.
Rooms
7.0
The room, while comfortable with a big king bed, did not have the separate living area as advertised. The absence of WiFi was disappointing.
Service
9.0
The staff was gracious, efficient, and genuinely interested in ensuring my stay was enjoyable. They were quick to assist with any requests.
Location
8.0
The hotel's location is central and within walking distance to many attractions, restaurants, and shopping areas. It is convenient for exploring the city.
Dining
6.0
The dining options were a bit pricey, and breakfast was not included except in the lobby, where there was a good selection of fresh items.
Facilities
5.0
The value for money could be improved in this aspect.
Jane
United Kingdom,
September
2023
7.2/10
I had a mixed experience at the hotel. The rooms are beautiful with comfortable amenities, but some areas were dated and not well maintained. However, the location is unbeatable for exploring Toronto.
Rooms
7.0
The room was extremely comfortable and well-equipped with everything I needed, including a full kitchen with a coffee maker. However, there were some dated and lower quality finishes, and it was very dirty.
Service
6.0
The service was friendly overall, although there were some instances of confusion and unprofessional behavior.
Location
9.0
The location was great, right by Massey Hall and a short walk from the ACC. It was very central and easily accessible by public transportation.
Dining
7.0
The dining options were pricey, and it might be better to explore nearby alternatives like Fran's. However, the included breakfast had a nice selection.
Facilities
7.0
The hotel facilities were decent, but there were a few areas that could use improvement.
Ben
United Kingdom,
September
2023
7.0/10
I had a mixed experience at the hotel. The rooms were clean and comfortable, and the staff was extremely friendly. However, the lack of a pullout couch in the room was a downside for families. The service was great overall, though the hotel could use some updating in certain areas. The location was convenient but not ideal for a quiet stay. The dining options were basic but satisfactory.
Rooms
8.0
The rooms were clean and comfortable, and the hotel promptly provided us with another room when needed.
Service
7.0
The staff was extremely friendly and accommodating, holding our car past checkout. However, there were issues with a locked cupboard in the room.
Location
6.0
The hotel is conveniently located downtown near restaurants and shops, but the surroundings could be a bit noisy.
Dining
7.0
The dining options were basic but satisfactory, with the highlight being nearby Fran's diner for a great breakfast.
Facilities
7.0
Kelly
United States,
July
2023
8.2/10
My stay at the hotel was fantastic! The room exceeded my expectations with its large size, full kitchen, and amazing views. It was impeccably clean, quiet, and equipped with everything I needed. However, some areas felt cramped and hot with limited equipment, and others seemed dark and old.
Rooms
8.0
I was pleasantly surprised by the spaciousness and amenities in the room. It was clean, quiet, and well-equipped.
Service
9.0
The service was extremely friendly and accommodating throughout my three-night stay. From the welcome drink to the happy hour, the staff made me feel welcomed and valued.
Location
9.0
The location was perfect for me as I had meetings at Ryerson University, and the fact that they accept pets was a huge bonus. Plus, being close to the mall and public transportation made it convenient, especially during the cold weather. It was like staying in studio apartments with easy access to Yonge Street and all the attractions nearby.
Dining
7.0
The dining experience was great for me, but if you're looking for a traditional English breakfast, you might want to explore options like Fran's next door. The globally inspired dishes were delicious.
Facilities
8.0
The hotel facilities were top-notch and provided all the necessary amenities for a comfortable stay.
Great views
Cramped spaces
Russell
United States,
June
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were very nice, spacious, and well-equipped, although the brown paint could use some brightening up. The service was excellent and the staff was friendly and helpful. The location was convenient and close to key attractions. The dining options were good, but could be improved with a better spread. Overall, a comfortable and enjoyable experience.
Rooms
8.0
The rooms were very nice and spacious, equipped with everything I needed.
Service
9.0
The staff was so friendly and helpful during our stay, even assisting with credit card issues. The service was excellent.
Location
9.0
The hotel's location was very convenient, close to the subway, Eaton Center, and Young Street.
Dining
7.0
The dining experience was great for me, but those looking for a traditional English style breakfast might prefer the adjoining restaurant. Prices were on the higher side.
Facilities
8.0
The hotel offered good facilities for a comfortable stay.
Walter
United Kingdom,
April
2023
6.8/10
The hotel offers a convenient location near key attractions and public transport, making exploring Toronto easy. However, unprofessional room setup and a mixed service experience were notable downsides.
Rooms
6.0
The room, although equipped with essential kitchen amenities, lacked proper bedding for the pull-out couch, which was unprofessional.
Service
5.0
While some staff members were rude when addressing concerns, others tried to rectify the situation by offering a purchaseable water bottle.
Location
8.0
The hotel's proximity to major sights like the Eaton Center and easy access to public transport make it a convenient choice for exploring Toronto.
Dining
7.0
Weekday breakfast options, though available, were limited with guests being able to bring their meals to the rooms.
Facilities
8.0
No specific comments were made about the hotel's facilities